I’ve been working at Crane Institute for over a year and felt well equipped to provide customers with the information and service they deserved but at this point there was still very little I knew about cranes, actually, I knew practically nothing, I’m a marketing major not a crane operator! Upon the insistence of our director and president, Jim Headley, I attended the three-day Mobile Crane Operator course offered at Crane Institute to further my knowledge about our business and to emulate the experience of our students. I would be lying if I said I wasn’t a bit nervous before class but those nerves were put to rest rather quickly due to the extremely comfortable atmosphere in class. Although it was obvious I was the new guy who knew nothing about cranes, the other students helped out whenever they could. Our class got to know each other a bit and before long we were talking like old pals. It was a good introduction into the “World of cranes.” In just the first day, I had learned more about cranes then I had ever known and I attribute that to our terrific instructors. Seeing one of our instructors in action and how effective they were in communicating the information was impressive. In addition, the instructor /student interaction was a welcome change from the usual co-worker interactions of the past. By the third and final day of class, I was thinking, “Hey, I can probably do this!” and after some review, we prepared to take our exams. In just three days I went from having very little crane knowledge to being a qualified mobile crane operator trainee. I consider this a testament to the training provided by Crane Institute and the instructor. Attending our mobile crane operator class was a great experience and I do not expect it to be the last class I attend.